{"id":429,"date":"2022-02-25T06:56:44","date_gmt":"2022-02-25T06:56:44","guid":{"rendered":"https:\/\/boatsforexport.imemsa.com.mx\/?page_id=429"},"modified":"2022-03-30T16:06:52","modified_gmt":"2022-03-30T16:06:52","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/boatsforexport.imemsa.com.mx\/en\/tech-support\/","title":{"rendered":"tech Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;80px||3.2%||false|false&#8221; custom_padding_tablet=&#8221;5%||4%||false|false&#8221; custom_padding_phone=&#8221;5%||4%||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_id=&#8221;contenido-principal&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;2560px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;titulo-pag&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|500||on|||||&#8221; text_text_color=&#8221;#cc2b39&#8243; text_font_size=&#8221;50px&#8221; text_line_height=&#8221;1.1em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-25px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||10px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; text_font_size_tablet=&#8221;43px&#8221; text_font_size_phone=&#8221;36px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; text_line_height_tablet=&#8221;1.1em&#8221; text_line_height_phone=&#8221;1.1em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>tech Support <strong style=\"color: #1f3675;\">warranty<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/boatsforexport.imemsa.com.mx\/wp-content\/uploads\/2022\/02\/Group-148-1.png&#8221; title_text=&#8221;Group 148&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_id=&#8221;text-titulo-pag&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#1f3675&#8243; text_font_size=&#8221;30px&#8221; text_letter_spacing=&#8221;0.15px&#8221; text_line_height=&#8221;1em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0px||false|false&#8221; text_font_size_tablet=&#8221;27px&#8221; text_font_size_phone=&#8221;24px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Follow the steps below to get a product warranty or support<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;seccion-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Row step 1&#8243; module_class=&#8221;step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/boatsforexport.imemsa.com.mx\/wp-content\/uploads\/2022\/02\/receipt-outline.svg&#8221; title_text=&#8221;receipt-outline&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;titulo-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;20px&#8221; text_letter_spacing=&#8221;0.1px&#8221; text_line_height=&#8221;1.5em&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#1f3675&#8243; header_font_size=&#8221;25px&#8221; header_letter_spacing=&#8221;0.13px&#8221; header_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;22px&#8221; header_font_size_phone=&#8221;19px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>STEP 1<\/h1>\n<p>Review the order or order to verify the characteristics of the product.<\/p>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;contenido-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.09px&#8221; text_line_height=&#8221;1.67em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Row step 2&#8243; module_class=&#8221;step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/boatsforexport.imemsa.com.mx\/wp-content\/uploads\/2022\/02\/image-broken.svg&#8221; title_text=&#8221;image-broken&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;titulo-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;20px&#8221; text_letter_spacing=&#8221;0.1px&#8221; text_line_height=&#8221;1.5em&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#1f3675&#8243; header_font_size=&#8221;25px&#8221; header_letter_spacing=&#8221;0.13px&#8221; header_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;22px&#8221; header_font_size_phone=&#8221;19px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>STEP 2<\/h1>\n<p>If it is broken or has defects, check if the purchases include protection or insurance against damage, or the guarantee policy, in order to enforce it during the term of the same.<\/p>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;contenido-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.09px&#8221; text_line_height=&#8221;1.67em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Row step 3&#8243; module_class=&#8221;step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/boatsforexport.imemsa.com.mx\/wp-content\/uploads\/2022\/02\/camera.svg&#8221; title_text=&#8221;camera&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text module_class=&#8221;titulo-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;20px&#8221; text_letter_spacing=&#8221;0.1px&#8221; text_line_height=&#8221;1.5em&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#1f3675&#8243; header_font_size=&#8221;25px&#8221; header_letter_spacing=&#8221;0.13px&#8221; header_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;22px&#8221; header_font_size_phone=&#8221;19px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>STEP 3<\/h1>\n<p>Take a picture of the item and send it.<\/p>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;contenido-step&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#606060&#8243; text_font_size=&#8221;18px&#8221; text_letter_spacing=&#8221;0.09px&#8221; text_line_height=&#8221;1.67em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||4%||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; module_id=&#8221;form-map&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; module_id=&#8221;form-tech&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#cc2b39&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;titulo-form&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;30px&#8221; text_line_height=&#8221;1.83em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||5%||false|false&#8221; text_font_size_tablet=&#8221;26px&#8221; text_font_size_phone=&#8221;22px&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact the nearest distributor<\/p>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Code shortcode form&#8221; module_id=&#8221;form&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-3-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-3\" aria-describedby=\"nf-form-errors-3\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='3';form.settings={\"objectType\":\"Form Setting\",\"editActive\":true,\"title\":\"form tech support\",\"default_label_pos\":\"hidden\",\"show_title\":\"0\",\"clear_complete\":\"1\",\"hide_complete\":\"1\",\"logged_in\":\"\",\"wrapper_class\":\"\",\"element_class\":\"\",\"key\":\"\",\"add_submit\":\"1\",\"currency\":\"\",\"repeatable_fieldsets\":\"\",\"unique_field_error\":\"A form with this value has already been submitted.\",\"not_logged_in_msg\":\"\",\"sub_limit_msg\":\"The form has reached its submission limit.\",\"calculations\":[],\"formContentData\":[\"name_1645544639426\",\"e-mail_1645544741899\",\"distribuitor_1645808693948\",\"message_1645544922918\",\"recaptcha_1765410267721\",\"send_1645808744236\"],\"changeEmailErrorMsg\":\"Please enter a valid email address!\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Number Min Error\",\"fieldNumberNumMaxError\":\"Number Max Error\",\"fieldNumberIncrementBy\":\"Please increment by \",\"formErrorsCorrectErrors\":\"Please correct errors before submitting this form.\",\"validateRequiredField\":\"This is a required field.\",\"honeypotHoneypotError\":\"Honeypot Error\",\"fieldsMarkedRequired\":\"Fields marked with an <span class=\\\"ninja-forms-req-symbol\\\">*<\\\/span> are required\",\"drawerDisabled\":false,\"allow_public_link\":0,\"embed_form\":\"\",\"form_title_heading_level\":\"3\",\"ninjaForms\":\"Ninja Forms\",\"fieldTextareaRTEInsertLink\":\"Insert Link\",\"fieldTextareaRTEInsertMedia\":\"Insert Media\",\"fieldTextareaRTESelectAFile\":\"Select a file\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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